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I logged in to my online account, changed the password, and added an extra security PIN recommended by the fraud department.
I then logged on to the Federal Trade Commission’s website to report the theft and learn how to protect myself. It includes step-by-step instructions and sample letters to guide victims through the recovery process.
She assumed it was a mistake, and told me to take my phones to one of my mobile carrier’s retail stores.
The store replaced my SIM cards and got my phones working again.
Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.
In December 2015, four suspects were charged with using fake identity documents to purchase i Phones at AT&T stores in Kansas.By January 2016, that number had increased to 2,658 such incidents, representing 6.3% of all identity thefts reported to the FTC that month.Such thefts involved all four of the major mobile carriers.I called my mobile carrier back several times over the next few days to finish cleaning up this mess.One of my phones had ended up with the wrong phone number and the other one no longer had voice mail.